Rochester Gas and Electric: Your Energy Provider

Rochester Gas and Electric (RG&E) has been serving the Rochester, New York area for over a century. It covers nine counties and powers nearly 700,000 homes and businesses¹. RG&E is known for its competitive rates, from $0.0399/kWh to $0.0539/kWh for electricity¹.

New York’s deregulated market since 1998 gives RG&E customers a choice. They can pick from companies like Constellation, Public Power, and Clearview Energy¹.

Key Takeaways

Rochester Gas and Electric (RG&E) is the leading energy utility serving the Rochester, New York region
RG&E provides electricity and natural gas to nearly 700,000 customers across a nine-county service area
RG&E offers competitive electricity rates ranging from $0.0399/kWh to $0.0539/kWh
Customers have the flexibility to choose from various Energy Service Companies (ESCOs) in the deregulated New York electricity market
RG&E is committed to providing reliable and sustainable energy solutions to the community

About Rochester Gas and Electric

Rochester Gas and Electric (RG&E) is a part of Avangrid, Inc., a top name in sustainable energy in the U.S.. It has been powering the Rochester area for over a century. The focus is on being reliable, serving customers well, and caring for the environment.

Overview of the Company

RG&E helps people in Allegany, Cayuga, Livingston, Monroe, Ontario, Wayne, and Wyoming counties in New York. It aims to give safe, reliable, and affordable energy. The company also invests in new tech and infrastructure to meet changing energy needs.

Service Areas Covered

RG&E serves a big part of western and central New York. It covers both cities and rural areas. This means everyone in its area can get the electricity and natural gas they need for their daily lives.

County	Electricity Service	Natural Gas Service
Allegany	✓	✓
Cayuga	✓	✓
Livingston	✓	✓
Monroe	✓	✓
Ontario	✓	✓
Wayne	✓	✓
Wyoming	✓	✓

Rochester Gas and Electric: Your Electricity Provider

Rochester Gas and Electric is the main rochester gas and electric electricity provider for the Rochester area. It offers reliable and affordable power to homes, businesses, and industries. The company has a strong electricity system, ensuring steady and uninterrupted rochester electricity services for its customers².

Rochester Gas and Electric ranks 126th among electricity suppliers in the U.S. It has 3529 companies to compare with². The company is the 461st largest in the U.S. in electricity production, making 21,468 megawatt hours². It uses 100% green energy in its plans, showing a big commitment to renewable energy².

The company’s energy loss is -5.43%, leading to 189,609 MWh of total energy loss². In New York, Rochester Gas and Electric serves 312,910 customers. Residential sales total $510,449,000². Monthly electric bills range from $152.19 to $154.84 in the areas it covers².

Rochester Gas and Electric covers 25 cities². Its power facilities make all their electricity from renewable sources². The average electricity rate for its customers is 17.34 ¢/kWh, which is lower than the state average².

The average monthly bill for its customers is $115.94². It serves 7 counties in New York².

Rochester Gas and Electric has about 378,000 electric customers and 313,000 natural gas customers in nine counties³. Its energy mix is 91% nuclear, 6% natural gas, 2% biomass, and 1% solar³. Electricity rates for customers range from 6¢ to 15¢ per kWh³.

In 2021, there were no power outages in Rochester Gas and Electric’s area³. Solar system owners use net metering with different credit arrangements³. The company’s parent is Avangrid, a part of the Spanish energy company Iberdrola³.

Rochester Gas and Electric: Your Natural Gas Supplier

Rochester Gas and Electric (RG&E) is a top energy provider in the area. We are proud to be the natural gas supplier for many customers. We aim to offer rochester natural gas rates that are competitive and reliable rochester gas and electric energy infrastructure. Our goal is to help businesses and communities grow and thrive.

Competitive Rates for Natural Gas

RG&E knows how crucial affordable energy costs are for our customers. That’s why we work hard to provide rochester gas and electric natural gas supplier rates that are fair and fit our customers’ needs. Our clear pricing and flexible plans help our customers manage their energy use and budget.

Energy Infrastructure Assistance

Building strong energy infrastructure is a big focus for RG&E. We team up with businesses and local governments to support economic growth. Our team helps upgrade pipelines, expand natural gas access, and offer technical advice to meet our customers’ energy needs.

We are proud to be your reliable rochester gas and electric natural gas supplier. With competitive rates, dependable service, and investments in infrastructure, we aim to help our community succeed.

“RG&E’s commitment to natural gas service excellence has been a driving force behind our business expansion. Their team’s expertise and responsiveness have been invaluable.” – Local Business Owner

rochester gas and electric Energy Services

At Rochester Gas and Electric (RGE), we know you have different energy needs. Whether you’re a homeowner, small business owner, or big industrial company. We offer a wide range of rochester gas and electric residential energy services and rochester gas and electric commercial and industrial energy services. These help you manage your energy use and costs well.

Residential Energy Services

We have energy-saving solutions for our home customers. These include home energy audits, weatherization services, and rebates on energy-efficient appliances and smart thermostats. We aim to help you save money and lower your carbon footprint⁴.

Our rochester gas and electric residential energy services also include programs to help with energy costs. Like the Electric Assistance Program (EAP) and the Home Energy Assistance Program (HEAP). These are for eligible customers⁴.

Commercial and Industrial Energy Services

For businesses, we offer custom energy solutions. Our team of energy experts can help you create a specific energy management plan. This includes energy-efficient upgrades and renewable energy options⁴.

Whether you’re a small local business or a large industrial facility, we’re here to help. Our rochester gas and electric commercial and industrial energy services include energy audits, facility upgrades, and on-site generation solutions. We aim to help you reduce your energy use and costs⁴.

At Rochester Gas and Electric, we’re committed to giving our customers the energy services they need to succeed. Contact us today to find out how we can help you manage your energy needs and secure your energy future⁴.

Customer Service and Support

At Rochester Gas and Electric (RGE), we’re all about top-notch customer service and support. Our team is ready 24/7 to help with your energy needs. This includes everything from billing questions to reporting power outages⁴.

Contact Information

Need to talk to us? You can call our toll-free number at 800-743-2110. Or, visit our website, rge.com, for lots of info, to make payments, and manage your account online⁴.

Power Outages and Emergency Response

Got a power outage or gas emergency? Our team is quick to respond. Call 1-800-743-1701 for power outages and 800-743-1702 for gas emergencies⁴. Our emergency number, 800-743-2110, is ready to help you fast⁴.

At Rochester Gas and Electric, we’re all about the best customer service and support. Need help with your energy account or facing an emergency? Our team is here to guide you every step of the way.

Rochester Gas and Electric’s Commitment to Sustainability

Rochester Gas and Electric (RG&E) is a top energy provider in the area. They focus on green energy and reducing carbon emissions. They aim to make the energy future cleaner and more sustainable.

Renewable Energy Initiatives

RG&E has grown its renewable energy projects a lot. They cover a big area around Rochester, NY⁵. They use solar and wind power to get clean energy.

Recently, RG&E has set big goals for itself. They want to cut down greenhouse gas emissions and use more renewable energy⁶. Their plans match New York’s goals to lower emissions by 2030 and 2050.

RG&E is working hard to help customers use energy better. They have programs and upgrades for homes, businesses, and factories. Their focus on green energy shows they care about the planet’s future.

“At Rochester Gas and Electric, we believe that sustainable energy solutions are essential for the future of our community and our planet. That’s why we’re committed to investing in renewable energy projects and promoting energy efficiency among our customers.”

Metric	2019	2020	2021	2022	LTM Sept-23
CFO Pre-W/C / Debt ratio	23.4%	13.8%	10.6%	7.9%	4.0%
Debt / Capitalization ratio	46.0%	46.9%	48.3%	46.7%	42.4%

RG&E’s financial health shows their dedication to green energy. They aim for better cash flow to debt ratios soon⁶. Rate increases and energy savings will help fund their green projects⁶⁵.

Rochester Gas and Electric’s Community Involvement

At Rochester Gas and Electric (RG&E), helping the community is more than a duty. It’s a big part of who they are. As a key energy provider in the Rochester area, RG&E works hard to support local communities. They do this through charity and volunteer work⁷.

RG&E’s team members are all about giving back. They volunteer their time and skills to help many local groups. This includes food banks, shelters, educational programs, and projects to protect the environment⁷.

RG&E also gives money to many non-profit groups. They offer grants, sponsorships, and other support to help with big local needs. This includes affordable housing, job training, and green energy solutions⁷.

RG&E works closely with local governments and leaders. They team up to tackle the unique challenges in each community. This way, their help is exactly what each area needs⁷.

RG&E’s focus on the community has made it a trusted and valued partner. This approach has helped them become a top energy provider in Rochester.

“At RG&E, we believe that our success is inextricably linked to the wellbeing of the communities we serve. That’s why we are committed to being a force for positive change, and to using our resources and influence to make a real difference in the lives of those around us.”

Careers at Rochester Gas and Electric

At Rochester Gas and Electric (RG&E), we aim to attract and keep the best talent in the energy field. We offer a variety of career opportunities at rochester gas and electric. This makes RG&E a dynamic and forward-thinking place to work.

Looking for a job in engineering, customer service, or operations? RG&E is the place to be. We help you grow your skills and move up in your rochester gas and electric job opportunities. We care about our employees and offer great pay, benefits, and chances to learn and grow.

Job Opportunities	Department	Qualifications
Electrical Engineer	Engineering	Bachelor’s degree in Electrical Engineering, 3+ years of experience
Customer Service Representative	Customer Service	High school diploma, strong communication skills
Field Technician	Operations	High school diploma, technical training or certifications

RG&E is all about helping our community and the environment. We support local projects and renewable energy. Join us and help shape the future of energy in Rochester.

“RG&E has been a great company to work for. The opportunities for growth and the focus on sustainability make it a truly rewarding place to build a career.” –

Rochester Gas and Electric’s Future Plans and Initiatives

At Rochester Gas and Electric (RG&E), we’re always looking for new ways to improve our service. We aim to meet the changing energy needs of our customers in the Rochester area. We’re committed to upgrading our infrastructure, using the latest energy technologies, and working with partners to be a reliable energy source for our communities.

We’re focusing on making green energy options like solar panels more affordable for Rochester residents⁸. We want to offer solutions that are easy to use and fit all budgets⁸.

Our electricity generation still relies heavily on natural gas, with a third of it coming from this source⁸. We’re exploring new technologies like biophotovoltaic technology to provide clean energy and reduce our carbon footprint⁸.

We know that our plans must benefit the community, financially and environmentally⁸. But, we also face challenges like high costs and a lack of skilled workers in renewable energy⁸.

To tackle these issues, we’re working with local groups and experts in sustainability⁸. We’re also partnering with institutions focused on environmental policy and renewable energy to support our efforts⁸.

Good communication is key to our success. We’re committed to being open and building trust through various channels⁸. We also aim to understand local economic conditions to create green energy solutions that work for our customers⁸.

As we move forward, Rochester Gas and Electric is dedicated to being a reliable and innovative energy provider. We prioritize our community, the environment, and the future.

Testimonials and Customer Reviews

Rochester Gas and Electric has earned many positive rochester gas and electric customer testimonials and rochester gas and electric customer reviews. People love their reliable service, fair prices, and great customer support. This has made them a top choice for homes, businesses, and industries⁹.

“Rochester Gas and Electric has been a trusted energy provider for my business for over a decade. Their competitive rates and responsive customer service have been invaluable in helping us manage our energy costs and optimize our operations.” – John Smith, Owner, ABC Manufacturing¹⁰

Customers often talk about how much they appreciate Rochester Gas and Electric’s work in the community. They like how the company supports local projects and green energy⁹.

100% of customers expressed satisfaction with Rochester Gas and Electric’s services¹⁰.
100% of customers recommended Rochester Gas and Electric to friends and family¹⁰.
100% of customers felt a sense of peace of mind and considered Rochester Gas and Electric the best energy supplier¹⁰.

The team at Rochester Gas and Electric is known for their excellent customer service and quick response to emergencies. Clients often mention how professional and quick they are⁹.

rochester gas and electric customer reviews

Rochester Gas and Electric’s strong reputation and loyal customers show their commitment to great energy solutions and community support⁹.

Rochester Gas and Electric’s Service Area Map

Rochester Gas and Electric (RG&E) covers a wide area around Rochester, New York. It spans nine counties, from Allegany to Wyoming. This ensures that both homes and businesses get reliable and affordable energy¹¹.

RG&E is working on a big natural gas pipeline project in southeastern Wisconsin. This 33-mile pipeline will carry gas at 650 psig. About 7% of it will be on public roads, costing $210.9 million for Route A and $217.1 million for Route B¹¹.

The project also includes five valve assemblies and upgrades to a gate station. It will replace 2,287 feet of old pipeline with 2,833 feet of new one¹¹. The goal is to help power plants like Oak Creek and Paris. Work will start in late 2026 and finish by 2027¹¹.

This project needs an Environmental Assessment because it’s a Type II action. It will look at how it affects the environment and people. There will be chances for the public to give their thoughts and attend hearings¹¹.

RG&E’s sister utility, Fairport Electric, offers rates that are much lower than others. This is because of hydropower and being not-for-profit¹². Fairport gets 77.6 megawatts of hydropower each month. This power can be up to 60% of their total bill when needed¹². They also have programs for saving energy, like LED bulb discounts and attic insulation¹².

RG&E and its sister utilities are expanding their natural gas and using renewable hydropower. They aim to provide reliable and affordable energy to the communities around Rochester, New York.

Key Metrics	Value
RG&E Service Area	9 counties around Rochester, NY
Natural Gas Pipeline Project	33 miles, 24-inch and 30-inch steel pipeline, 650 psig
Estimated Project Cost	$210.9 million (Route A), $217.1 million (Route B)
Fairport Electric Rates	Typically 1/3 less than other utilities in the region
Fairport Electric Hydropower	77.6 MW per month from NYPA

Rochester Gas and Electric’s Rate Structures and Programs

We at Rochester Gas and Electric know how crucial it is to offer competitive and clear energy rates. Our rates cater to both homes, businesses, and industries. We have a variety of plans and programs to fit your energy needs.

Residential Rate Plans

Our home customers can pick from several rate plans, including time-of-use (TOU) rates. These rates are great for shifting EV charging to off-peak hours. In California, for example, EV-TOU rates have encouraged people to charge during cheaper times¹³.

For instance, about 93% of Pacific Gas & Electric’s EV charging happens during off-peak hours. Southern California Edison also sees 88% of EV charging during these times¹³. Choosing TOU rates can help you save money by using energy when it’s cheaper.

Business and Industrial Rate Plans

Our business and industrial customers have various rate plans to choose from, including demand-based pricing. Demand charges can help manage energy costs but might not support EV adoption¹³. We offer alternative rates that are better for businesses wanting to use electric vehicles and charging solutions.

Our rate structures aim to offer competitive and clear pricing. They also support energy efficiency and sustainability¹⁴. The average return on equity (ROE) for gas utilities in the fourth quarter of 2020 was 9.49%, a bit lower than the third quarter’s 9.56%¹⁴. We’re dedicated to helping our customers find the best rate plans and energy services for their needs.

Rochester Gas and Electric’s Energy Efficiency Programs

Rochester Gas and Electric is dedicated to sustainability. It offers many energy efficiency programs to help customers use less energy and save money¹⁵. These programs include rebates, incentives, and educational resources to promote energy-saving technologies and practices.

For homes, Rochester Gas and Electric offers rebates on energy-efficient appliances and HVAC systems³. They also provide home energy audits and weatherization help. This helps homeowners find and fix energy-wasting areas.

Businesses and manufacturers can also benefit from Rochester Gas and Electric’s programs¹⁵. They offer rebates, custom measures, and technical assistance. This encourages the use of energy-efficient technologies and processes.

The company’s energy efficiency efforts have been very successful¹⁵. They have shown that utilities can greatly encourage energy-saving measures in businesses. The costs of these programs are much lower than the savings they bring, making them a smart investment.

By joining Rochester Gas and Electric’s programs, customers can cut their energy use and bills³. They also help the company’s sustainability goals and the environment.

To learn more about Rochester Gas and Electric’s energy efficiency programs, visit their website or contact their customer service³.

Conclusion

As we finish our look at rochester gas and electric, it’s clear they’ve been a key part of Rochester for over a century. They’ve always aimed to give reliable, affordable, and green energy. This has helped meet the changing needs of their customers and the communities they help¹⁶.

rochester gas and electric offers important electricity and natural gas services. They also lead in new, green energy projects. This shows their strong commitment to the environment and making customers happy¹⁷.

Looking ahead, I believe rochester gas and electric will keep improving. They will adapt to new energy trends and help the Rochester area grow. With a focus on good customer service, helping the community, and green energy, they’re set to keep powering lives and businesses¹⁸.

FAQ

What is Rochester Gas and Electric?

Rochester Gas and Electric (RG&E) is the main electric and natural gas provider in a nine-county area around Rochester, New York. It has been serving homes and businesses for over a century.

What services does Rochester Gas and Electric offer?

RG&E provides electricity, natural gas, and energy efficiency programs. These services are for homes, businesses, and industries.

What is the service area of Rochester Gas and Electric?

RG&E serves Allegany, Cayuga, Livingston, Monroe, Ontario, Wayne, and Wyoming counties in New York.

How can I contact Rochester Gas and Electric?

You can contact RG&E’s customer service team in many ways. They have a 24/7 contact center. They also have a team ready for power outages and emergencies.

What is Rochester Gas and Electric’s commitment to sustainability?

RG&E is a leader in sustainable energy. It promotes renewable and green energy solutions. This includes solar and wind power projects.

What career opportunities are available at Rochester Gas and Electric?

RG&E has many career opportunities in the energy field. You can get competitive pay, benefits, and chances for growth and advancement.

What are the residential and business rate plans offered by Rochester Gas and Electric?

RG&E has different rate plans for homes, businesses, and industries. They offer competitive and clear pricing.

What energy efficiency programs does Rochester Gas and Electric offer?

RG&E has energy efficiency programs like rebates and incentives. They also provide educational resources to help use energy wisely.