Program Operations Lead Job Vacancy at Heifer International
Full time @Eliness Mwasakatili posted 2 weeks ago in Social,Public and human service Shortlist Email JobJob Detail
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Job ID 3229
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Experience 8 Years +
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Industry Management
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Qualifications Master’s Degree
Job Description
Responsibilities and Deliverables
A. Strategy Implementation, Program Administration, Systems Strengthening & Coherence Building (30%)
- Support and ensure achievement and timely reporting of assigned country-level KPIs.
- Work with Regional Program leadership to provide leadership and support to assigned Country Program teams in establishing policies and procedures in administration and management capacity-building.
- Ensure assigned country program operations follow Heifer and local policies and procedures consistently.
- Develop and implement strategies, standards, tools, and best practices in Operational Quality to effectively engage partners, donors, and governments.
- Ensure timely communication with Heifer HQ stakeholders and assigned country program teams, meeting deadlines.
- Ensure assigned country programs conduct an annual review of goods and service providers to ensure cost-effective decision-making.
- Ensure each assigned country maintains compliance with country-level legal requirements for Heifer’s operations.
- Ensure close coordination with other relevant global, regional, and in-country initiatives.
- Provide support to all assigned country offices in developing annual budgets and work plans aligned with project documents and donor contracts.
- Support assigned country program teams in planning and undertaking corrective management actions based on budget monitoring reports.
B. Program Excellence (20%)
- Ensure assigned country program semester reforecasts are completed based on accomplished and planned activities.
- Support assigned country programs in maintaining and sharing knowledge management resources with stakeholders.
- Develop and implement strategies, standards, tools, and best practices in Operational Quality to engage stakeholders effectively.
- Develop strategies and promote innovations to improve the effectiveness of assigned country programs.
- Provide strategic planning advice to assigned country program teams on best practices, standards, partnership principles, tools, and MEL to ensure high-quality impact.
- Monitor and provide feedback on Operational Quality.
- Ensure quarterly budget monitoring and monthly variance analysis for assigned country programs, with reports prepared ahead of meetings and deadlines.
- Work with assigned country program signature program leadership to ensure quality delivery of Heifer’s model.
- Support the development of 5P activities and effective monitoring of the same.
- Review and provide feedback on regular quarterly, semi-annual, and annual reports from assigned country programs to ensure compliance with quality reporting standards and deadlines.
- Provide leadership in assigned country program audits and reviews.
- Support country-level adaptation and changes to operating and program models that drive excellence.
- Support performance review and ranking systems and processes in countries.
- Manage and direct country program progress reporting for assigned country programs to ensure high-quality reports are completed, reviewed, and submitted within Heifer and funder deadlines.
C. Strategic Partnership Development and Engagement (20%)
- Ensure compliance with Heifer and donor program and project guidelines, including transparency, policy compliance, and accountability to donors and external stakeholders.
- Support the effective management of new partnerships and the nurturing of existing ones in assigned country programs.
- Provide strategic support in the development and adoption of standardized approaches, practices, tools, and measurements in partnership and capacity strengthening.
- In collaboration with regional and country business development leadership, identify and support the creation of strong interorganizational networks and efforts to strengthen the capacities of local partners for program portfolio growth and fundraising.
- Represent Heifer Africa in external professional forums and donor agencies/partners in support of resource acquisition and capacity building.