Relationship Manager – Retail (DSM) at Mwanga Hakika Bank
Full time @Eliness Mwasakatili posted 1 month ago in Accounting / Finance Shortlist Email JobJob Detail
-
Job ID 754
-
Offered Salary 1000
-
Experience 3 Years
-
Industry Banking
-
Qualifications Degree Bachelor
Job Description
Mwanga Hakika Bank Limited (MHB) is a fully fledged commercial bank 100% owned by local Tanzanians. We have an exciting opportunity for enthusiastic and committed individuals to join our dynamic and growing team in the following open vacancy.
- Client Relationship Management: Build and maintain long-term relationships with SMEs and retail clients, identifying financial needs and providing tailored banking solutions through regular engagement.
- Revenue Generation: Drive the growth of deposits, loans, and other products, while acquiring new clients and collaborating with the sales team for high-quality leads and cross-selling opportunities.
- Credit and Risk Management: Oversee credit risks, conduct KYC reviews, and collaborate with internal teams to manage financial structures and ensure risk compliance.
- Customer Service and Support: Handle client inquiries, resolve complaints, and maintain accurate records to ensure effective portfolio management and client satisfaction.
- Business Development & Strategy: Identify new business opportunities, generate leads, and prepare strategies for senior management to drive portfolio growth.
- Operational Efficiency: Assist with transactions and ensure client portfolio performance adheres to the banks risk levels
- Ability to assess client financial needs and recommend appropriate banking products.
- Strong communication skills, both verbal and written, for client interactions and presentations.
- Excellent rapport-building, complaint resolution, and customer service skills.
- Ability to maintain long-term client relationships and trust.
- Strong organizational and time-management skills to handle multiple client needs and priorities.
- High level of professionalism and integrity when dealing with client information and transactions.